❓ Frequently Asked Questions (FAQ) – Fashion Classic Store

1. What products do you sell?

We specialize in bags, accessories, and Smiggle collections at reasonable prices. From trolley bags and lunch bags to stylish backpacks, we’ve got something for everyone.

2. How can I place an order?

Simply browse our collections, add items to your cart, and proceed to checkout. We accept secure online payments through trusted gateways.

3. Do you offer international shipping?

Yes, we ship to selected international destinations. Shipping charges and delivery times vary depending on your location.

4. How long does delivery take?

  • Standard Shipping: 3–7 business days (within Pakistan).

  • International Shipping: 7–14 business days depending on customs and courier availability.

5. What is your return/refund policy?

You can request a return within 7 days of receiving your order. Items must be unused, in original packaging, and with tags attached. Refunds are processed within 5–10 business days after inspection.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track your package directly on the courier’s website.

7. Do you offer exchanges?

Yes, we replace items if they are defective, damaged, or if the wrong size/color was sent. Contact us at [Insert Store Email] for assistance.

8. Are your products authentic?

Absolutely! We’ve been selling Smiggle and fashion products since 2022 and pride ourselves on offering genuine items at affordable prices.

9. How can I contact customer support?

You can reach us via:

  • 📧 Email: [Insert Store Email]

  • 📱 Phone: [Insert Phone Number]

  • 📍 Address: [Insert Store Address]